Delivery & Postage

NextdayLenses.com offer a range of delivery options so that you can choose the one which best suits your needs. We dispatch 90% of orders on the same day they’re placed to ensure quick delivery, and most of our customers receive their lenses 1-2 working days after dispatch.

When will my order be dispatched?

We keep a large stock of most of the products that we sell which allows us to offer very fast dispatch and delivery times.

We provide an estimated date of dispatch which can be found on all of our product pages. This is so you know when you can expect your order to be shipped. On occasion, dispatch times may take slightly longer due to stock replenishing cycles.

Why hasn't my order arrived?

If your order has been marked as dispatched but you haven’t received it within the advised time, we recommend contacting your local Royal Mail Sorting Office. It’s possible it has been returned to the depot and is awaiting collection.

If you haven't received your order 5 days after dispatch please contact us so we can raise a dispute with Royal Mail (please allow 15 working days for international deliveries). Once we have investigated the issue, we will replace your undelivered order.

If you have any other questions, please contact our customer services team on 0800 321 3782 or email us at info@nextdaylenses.com.

Delivery methods

NextdayLenses.com offers the folowing shipping methods:

Same Day/Express
(Available on most orders)

Special Delivery
(Available on most orders)

Royal Mail

International Delivery

View map below

UK

UK

Some countries

Same Day

Next working day by 1pm

1-2 working days

4-5 working days

From £5.99

£7.99

£2.95

From £2.99

Order before 2pm for same day delivery to London addresses.

Delivery guaranteed before 6pm on the same day of placing your order (unless informed of a delay).

Delivery guaranteed before 1pm on the day after dispatch (unless informed of a delay).

Track the progress of your order using the code in your dispatch email.

If your order hasn’t been delivered within the advised time, please contact your local Royal Mail depot as it may be waiting your collection.

You can find further instructions above.

NextdayLenses.com currently ships to:
Andorra, Austria, Australia, Belgium, Brazil, Canada, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Hong Kong, Iceland, Ireland, Lichtenstein, Luxembourg, Malaysia, Malta, Monaco, Netherlands, New Zealand, Portugal, Spain, Sweden, Switzerland, USA.

Find out more below

Please note: Same Day/Express, Special Delivery, and Standard Delivery orders over £200 will need to be signed for.

If the delivery of your order is taking longer than advised, please contact our customer services team on 0800 321 3782 or at info@nextdaylenses.com.

Same Day/Express Delivery

You can have your order delivered to your London address before 6pm on the same day if you choose our Same Day/Express delivery service. Please note that if you place your order after 2pm it’s likely that it will be delivered the next working day.

I placed my order:

When will my contact lenses be delivered?

Monday-Friday (before 2pm)

Same day

Monday-Friday (after 2pm)

Next working day

Saturday/Sunday/Bank Holiday

Next working day

We currently offer Same Day/Express delivery to the areas of London highlighted in the map. We plan to extend this service to the rest of Greater London in the near future so keep an eye out for updates on our website!

London postcodes we offer Same Day/Express delivery to:

West

W1, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13, W14

South East

SE1, SE3, SE4, SE5, SE6, SE8, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE17, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26, SE27

South West

SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW20

North West

NW1, NW2, NW3, NW4, NW5, NW6, NW8, NW9, NW10, NW11

North

N1, N2, N3, N4, N5, N6, N7, N8, N10, N11, N12, N15, N16, N17, N19, N22

Western Central

WC1, WC2

Eastern Central

EC1, EC2, EC3, EC4

East

E1, E2, E3, E5, E8, E9, E10, E11, E13, E14, E15, E16, E17