Delivery & Postage offer a range of delivery options so that you can choose the one which best suits your needs. We dispatch 90% of orders on the same day they’re placed to ensure quick delivery, and most of our customers receive their lenses 1-2 working days after dispatch.

When will my order be dispatched?

We keep a large stock of most of the products that we sell which allows us to offer very fast dispatch and delivery times.

We provide an estimated date of dispatch which can be found on all of our product pages. This is so you know when you can expect your order to be shipped. On occasion, dispatch times may take slightly longer due to stock replenishing cycles.

Why hasn't my order arrived?

If your order has been marked as dispatched but you haven’t received it within the advised time, we recommend contacting us at It’s possible it has been returned to the depot and is awaiting collection.

If you have any other questions, please contact our customer services team on 0330 330 8025 or email us at

Delivery methods offers the following shipping methods:

Last Minute
(Temporarily unavailable)

Special Delivery
(Available on most orders)

Standard Delivery

International Delivery

View map below



Some countries

Same Day (unavailable)

Next working day by 4pm

Next working day

4-5 working days

From £5.99



From £3.99

Order before 2pm for same day delivery to London addresses.

Delivery guaranteed before 6pm on the same day of placing your order (unless informed of a delay).

Delivery guaranteed before 4pm on the day after dispatch (unless informed of a delay).

Track the progress of your order using the code in your dispatch email.

If your order hasn’t been delivered within the advised time, please contact

You can find further instructions above. currently ships to:
 Australia, Austria, Brazil, Canada, Denmark, France, Germany, Gibraltar, Hong Kong, Ireland, Italy, Malaysia, Monaco, New Zealand, Singapore, Spain, Turkey, UK, USA.

Find out more below

Please note: Special Delivery and Standard Delivery orders over £200 will need to be signed for.

If the delivery of your order is taking longer than advised, please contact our customer services team on 0330 330 8025 or at

Last Minute (Temporarily unavailable)

You can have your order delivered to your London address before 6pm on the same day if you choose our Last Minute delivery service. Please note that if you place your order after 2pm it’s likely that it will be delivered the next working day.

I placed my order:

When will my contact lenses be delivered?

Monday-Friday (before 2pm)

Same day

Monday-Friday (after 2pm)

Next working day

Saturday/Sunday/Bank Holiday

Next working day

We currently offer Last Minute delivery to the areas of London highlighted in the map. We plan to extend this service to the rest of Greater London in the near future so keep an eye out for updates on our website!

London postcodes we offer Last Minute delivery to:


W1, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13, W14

South East

SE1, SE3, SE4, SE5, SE6, SE8, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE17, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26, SE27

South West

SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW20

North West

NW1, NW2, NW3, NW4, NW5, NW6, NW8, NW9, NW10, NW11


N1, N2, N3, N4, N5, N6, N7, N8, N10, N11, N12, N15, N16, N17, N19, N22

Western Central

WC1, WC2

Eastern Central

EC1, EC2, EC3, EC4


E1, E2, E3, E5, E8, E9, E10, E11, E13, E14, E15, E16, E17